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A few weeks ago, I got a note in the mail from the National Contest Journal asking me to renew my subscription. The problem is: I already did.Right at the bottom of the original renewal notice, it says you can renew online. And I did. I also got the confirming renewal e-mail three weeks before from the ARRL that I was again getting notice for.
Now, most published magazines use some kind of service to take care of subscriptions. And the ARRL and NCJ are not the only ones who don’t get databases updated in a timely manner. I have a whole “magazine subscriptions” note in Outlook that just has the expiration dates for the subscriptions because the magazines send out renewal notices one month after you’ve subscribed.
But if money is tight and the League makes money on publications, why is it so hard to synch the databases so that when I renew online I don’t get the paper, envelope, stamp, and time spent on a renewal notice in the mail three weeks later?
If the League is serious about using technology, here’s one to implement that will give you some money to serve hams instead of magazine subscriptions services.
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